If you’re running a 5–15 person office in Manhattan, you’ve probably seen managed IT pricing anywhere from $100 to $200+ per user per month — but what that actually includes is often unclear.
At Full Scope IT Solutions, our managed IT services are delivered through three clearly defined service plans that cover network security, endpoint protection, productivity tools, backups, and hands-on local support.
Depending on your needs, services range from:
- $9.99 per device for endpoint security
- $99–$199 per location for internet and firewall management
- $150 per user/month for a fully managed “Office in a Box” environment
Below is a clear, no-fluff breakdown of exactly what’s included.
1. Internet Security Plan (ISP): Network & Firewall Protection
Best for: Offices that want secure, reliable internet and network protection without managing firewalls themselves.
Firewalls are a critical first line of defense against cyber threats like ransomware, unauthorized access, and data breaches. A poorly managed firewall can expose your entire business.
What’s Included
- Business-grade firewall management
- Block-all-by-default security configuration
- Regular firmware, software, and threat-feed updates
- Firewall rule optimization and documentation
- Ongoing firewall audits and access reviews
- Centralized firewall management platform
- Cellular backup internet (dual feeds for outage redundancy)
- ISP support liaison (we work with your provider for you)
- Daytime support (Monday–Friday, 8am–5pm)
Pricing
- $99/month per location with 1GB cellular backup
- $199/month per location with 300GB cellular backup
(Cellular overages billed separately)
2. Office in a Box Plan: Fully Managed User Environment
Best for: Individual users who need a secure, ready-to-work setup with predictable costs.
This plan is designed to get employees productive immediately — with security, communication, and support handled by one trusted provider.
Microsoft 365 Business Standard
- Desktop & web versions of Word, Excel, PowerPoint, Outlook, and Teams
- 1TB OneDrive storage per user
Business Phone System (Elevate Pro)
- Physical IP desk phone
- Auto-attendant (one per location)
- Fax line and business texting
- Desktop & mobile apps with call forwarding
- Hot-swap between desk phone and cellphone
- Video conferencing and Outlook integration
Datto K365 Pro Security Suite
- Next-generation antivirus
- Ransomware detection
- Endpoint Detection & Response (EDR)
- Remote Monitoring & Management (RMM)
- Advanced patch management
- Endpoint file backup
- Microsoft 365 backup and threat protection
IT Administration & Support
- Microsoft 365 tenant administration
- User access and permission management
- Unlimited daytime support (Monday–Friday, 9am–5pm)
- Quarterly virtual or onsite vCIO meetings
- Priority onsite support
Pricing
- $150 per user/month
- 36-month term
- 90-day minimum contract notice
3. Device Security Plan (DSP): Endpoint Protection & Recovery
Best for: Businesses that want enterprise-grade protection for desktops and laptops.
Endpoints are the most common attack surface for small businesses. This plan focuses on preventing, detecting, and recovering from threats at the device level.
What’s Included
- Datto Antivirus (next-generation protection)
- Datto EDR with 99.62% detection rate (with AV)
- Datto Endpoint Backup
- Datto RMM monitoring
- Automated alerts and self-healing fixes
Pricing
- $9.99 per desktop/month (Premium plan)
How These Plans Work Together
Most small Manhattan offices combine plans to build the right level of coverage.
For example:
- An accounting firm may use Office in a Box for users, Internet Security Plan for the office, and DSP for shared workstations
- An architecture firm may prioritize network reliability, endpoint security, and cloud backups
Services scale per user, per device, or per location — keeping costs predictable and flexible.
What’s Not Included (Transparency Matters)
To avoid surprises, here’s what’s typically outside standard coverage:
- After-hours or emergency support (unless contracted separately)
- Hardware purchases beyond included devices
- Cellular data overages
- Project work outside normal scope
Clear boundaries help keep monthly costs predictable.
Real-World Example
A 12-person Manhattan accounting firm combined:
- Internet Security Plan with cellular backup
- Office in a Box for all employees
- Device Security Plan for shared desktops
Results
- Zero downtime during an ISP outage
- Faster onboarding for new hires
- Full ransomware protection
- Predictable monthly IT costs
Why Manhattan Offices Choose Full Scope IT
- Local, on-site IT support in Manhattan
- White-glove service model
- Security-first approach
- Datto-managed security stack
- Microsoft 365 administration and vCIO guidance
Thinking About Managed IT?
If you’re running a 5–15 person office in Manhattan and want clear pricing, real security, and local support, managed IT should simplify your business — not confuse it.
Next Step
👉 Contact Full Scope IT Solutions to discuss which combination of plans fits your office best.